Refund policy
Refund & return policy
At Setlist Society, every order is part of the experience — and we want yours to be a good one. If something isn't right, we'll make it right.
We offer refunds for:
- Items that don't match your order
- Damaged or defective products
Refund requests must be submitted within 30 days of your purchase date. To get the process started, email us at support@setlistsociety.co with your order number and a brief description of the issue.
To keep your gear looking its best for the long haul, follow the washing and care instructions included with your order.
This policy may be updated at any time without prior notice. For the most current version, reach out to us at support@setlistsociety.co